In line with the Don’t Complain Campaign, we would like to congratulate South African businesses that have listened to their customers feedback and have impressed them with top quality customer service. Here are a couple of great examples from the getclosure compliments section:
Supplier: First National Bank
Supplier Branch: Constantia Village
Customer: Debbie Lewis
Date of Occurrence: 6 November 2009
Compliment:
I am due to travel to Australia this weekend and went to F&B to increase my International Daily Limit to be used at the ATM when I arrive. I was helped by Gillian Cloete and had stunning service, quick, efficient and she was so pleasant going about all of this, as this is not my branch she had to fax to get permission but kept me in the loop all the way. Well done for excellent customer service!! As I have a Recruitment Business I am always on the look out for great customer service staff…well she would sure be on the top of my wish list and get mentioned everytime I need to induct staff!!! Well done once again for that pleasant smile and willingness to go the extra mile.
Thank You F&B and Gillian Cloete
Supplier: Nando’s
Supplier Branch:
Customer: Gustav Heuer
Date of Occurrence: 9 November 2009
Compliment:
It’s really good to know that there are people out there who really care about customer service. I would like to thank David Butler (CEO Nando’s) for his personal contribution towards solving the matter. Keep it up.
Supplier: Lewis Stores
Supplier Branch: Wynberg
Customer: Heidi Lawrence
Date of Occurrence: 9 November 2009
Compliment:
Your website has proved to be swift and effective! Thank You getclosure! Thank You Lewis Stores for being so efficient! You guy’s are fantastic!
Supplier: Internet Express
Supplier Branch: Johannesburg
Customer: Tamara Pascall
Date of Occurrence: 10 November 2009
Compliment:
Thank you – I have only used your service 3 or 4 times but will continue to do so and will recommend you to everyone. The service is fast and efficient and your drivers are incredibly friendly. Thanks for great service.
Supplier: Appliance King
Supplier Branch: Durban
Customer: Mr. William Swart
Date of Occurrence: 12 November 2009
Compliment:
Good Morning Mr.Mohammed.
It has been quite a long time since I’ve had the pleasure of such outstanding service as you provided me today. Your initial response to our problem was timely; you were on time for your service call; you diagnosed the problem and its cause promptly and knew exactly how to solve that problem (which was not easy). I wish you and your company the very best of success. A big thank you to you and your staff.
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Where have you had great service recently? If you’d like to share your positive experience with us, click here to submit a compliment on getclosure.
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- Customer Service Compliments to kick off 2010
- Pick n Pay customer service rocks
- Don’t Complain … compliment!
- How to complain
- Consumer Protection Act Series – Part Three
Popularity: 12% [?]
November 19th, 2009 at 11:41 am
eRate.co.za is alot like them!
November 3rd, 2011 at 4:20 am
I’ve said that least 1569940 times. The problem this like that is they are just too compilcated for the average bird, if you know what I mean
January 4th, 2012 at 10:25 pm
The Zune concentrates on being a Portable Media Player. Not a web browser. Not a game machine. Maybe in the future it’ll do even better in those areas, but for now it’s a fantastic way to organize and listen to your music and videos, and is without peer in that regard. The iPod’s strengths are its web browsing and apps. If those sound more compelling, perhaps it is your best choice.
January 4th, 2012 at 10:34 pm
Apple now has Rhapsody as an app, which is a great start, but it is currently hampered by the inability to store locally on your iPod, and has a dismal 64kbps bit rate. If this changes, then it will somewhat negate this advantage for the Zune, but the 10 songs per month will still be a big plus in Zune Pass’ favor.