Talk about bad timing. It seems as though Afrihost just can’t handle SA Rocks on their servers. I’m not sure why that is as I personally don’t think that SA Rocks can possibly be toppling servers just yet. We are on the way, but not just yet.
I have had this debate a thousand times with a hundred people on many blogs. But is it viable to host a “successful” blog or website locally?
I am beginning to think not. Inspite of Gian at Afrihost trying exceptionally hard to please local websites and blogs I think that I need to take a stand right now and say that the last three weeks of hosting with them has been filled with difficulty.
A while back SA Rocks begin to flourish and local servers at Afrihost couldn’t handle the pressure. So I was moved to an international server and told that I would have access to unlimited bandwidth with my current package. Then earlier this month I was having serious downtime due to SA Rocks putting pressure on that server. I was then moved to another server (more downtime) and told that the problem was rectified. Then today I see a lovely image, something about bandwidth, usage, exceeding, blah, blah, more downtime.
Afrihost have been incredibly accommodating, helpful and resolute in their approach to me, SA Rocks and the business I give them. Yet at some point a good attitude cannot replace a good product.
For me a good hosting product offers me little downtime and a lot of stability. I have had too much of one and not enough of the other from Afrihost.
I will not be moving my site away from Afrihost, I believe that they can and will get things right, but it needs to be said, product is more important to me than service. I need your product to work.
I am not going to mention the 100% uptime promise that Afrihost offers because that doesn’t really factor in to this. What I am going to say is that I expect 100% uptime, not 100% good service.
Maybe hosting abroad makes more sense; it’s cheaper, more reliable and will more than likely give me less gray hairs.
But for now, I’m sticking with Afrihost. Gian can thank the great customer service that his team provided me in the last 3 weeks.
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